Claims

At Advisory Window, we believe the true test of the relationship with your Insurance Brokers is when you need to make a claim. We know it can be a stressful and unsettling time, so we’re committed to providing you with fast, efficient, and personalized claims services.

  • Providing you with your Insurer’s Claim Form

  • Arranging for a Loss Assessor to be appointed if necessary

  • Guiding you carefully through to completion of Claim Form

  • Submitting your Claim Form to the Insurer on your behalf

  • Providing advice to ensure you have received your full entitlements

Lodging a claim

Making a claim can be a daunting task, especially as it typically occurs at an already difficult time. With this in mind, we see it as one of the most important times in our relationship with you. We’ll do everything we can to make the process and smooth and easy as possible.

  • Contact us so we can discuss what’s happened and carefully review the event/s against your insurance cover.

  • Fill out your claim form in as much detail as you can. (Remember, if you have any questions we’re always here to help!)

  • We’ll send you the relevant claim form/s and outline any other documentation your Insurer is likely to require.

  • Post or email your completed claim back to us so we can check everything and then forward it to the Insurer on your behalf.